Management of Projects & IT Services

“Frameworks, best practices and standards are useful only if they are adopted and adapted effectively.”–  COBIT 5 An Introduction

 

Gain Flexibility and Control
Organizations need practical and flexible solutions to support them in contemporary IT ecosystems. Project Management and IT service management solutions align human, digital, and physical resources to compete in today’s aggressive business landscape.

How to Effectively Deliver IT Strategy ?
Organizations can ensure efficient and effective delivery of IT strategy through:

• Development of Strong Project Management Capabilities – A strong Project Management Office (PMO) that utilizes research and best practices supports success, future growth, and delivery of strategic vision. Most importantly, be Agile.
• Deploying effective IT Service Management (ITSM) processes – Use newly developed methods to optimize your ITSM. David Percy at Infra Corporation recommends that you:

1. Provide visibility to your IT support team by creating a Configuration Management Database.
2. Empower users with self-service options.
3. Maintain a knowledge base integrated with Service Desk.

Let Tadafur Give you the Edge

PMO Related Services

Tadafur can help you with the setup of Project Management in your organization by offering the following services in Project Management Development:

• Assessment of existing Project Management capabilities and requirements identification
• Implementation of Project Management Governance Frameworks based on international standards and best practices such as PMBOK and RRINCE2
• Project Management Office (PMO) design and development, encompassing people, processes, and technology
• Project management coaching by qualified PMP and PRINCE2 experts to recondition the competencies of your project managers with best practices

Project Specific Services include:

• Project spot-check audits to assess the project’s ability to meet its objectives. Alignment of project management activities with your organization’s methodology and standards.
• Project post-implementation reviews to evaluate if the project has achieved its goals.

ITSM Related Services

Our IT Service Management consulting can assist you in implementing best practices in IT service management (ITIL) to ensure you gain optimum business value.

At Tadafur we help you by offering:

• IT Service Management Assessment Services
• IT Service Management ITSM Strategy & Roadmap Design
• IT Service Management Framework
• IT Service Management Policy & Procedure Development
• ITIL Process Alignment
• T Service Management Certification Support (ISO/IEC 20000:2018)
• Other ITSM related Consultations such as Service Catalog Definition and Service Level Agreement Design

To enhance your capabilities with ITSM and Project Management, contact one of our Experts today.