Digital Service Standards & National Frameworks

“Leaders set high standards. Refuse to tolerate mediocrity or poor performance.”
Brian Tracy Motivational Public Speaker and Self-development Author

 

Standards Meet Visions

Taking a national vision from strategy to execution is a challenging accomplishment. Digital Service Standards are an integral part of the process that enables governments to take their digital vision from ideation to completion.

Some of the key advantages of efficiently implementing digital service standards and national frameworks are:

1. They ensure proper vertical and horizontal integration between government bodies.
2. They serve as a guide for government entities and service providers to meet national digitalization goals.

Singapore is an awe-inspiring case of a government implementing digital service standards to facilitate a broader vision, or what they call Singapore’s Digital Blueprint. The comprehensive digital service standards, are far from being arbitrarily selected best practices. They are designed and strategized to serve the dedicated function of facilitating national ambition.

The How and Why of Service Standards

To align service requirements with national vision at government entities it is essential to

• Set digital service standard criteria – Create a list of clear and concise descriptions of criteria required across digital operations.
• Enforce a Digital Service Standard Deadline – Set deadlines for public services to adopt the standard and make adjustments for phases of operation services might be in.
• Ensure compliance using iterative checks – Incorporate regular checks and audits in the implementation plan to ensure conformity.

Work towards National Digital Vision with Tadafur

We support national and local governments in the development of such standards and frameworks and enable adoption by all relevant stakeholders.

Our team offers over a decade of experience working with government entities in the GCC, as well as the expertise needed to develop and enforce comprehensive service standards.

Contact our experts today.