ITIL Foundations Course

“ITIL is also one of those things that you don’t realize you can’t live without until you have it and it stops working.”

-Forbes Tech Council 2018, Brent Chapman, CIO at RoundPoint Mortgage Servicing Corp

What is ITIL?

The Information Technology Infrastructure Library or ITIL is a best practice framework for IT service management. It guides businesses and individuals on how to use IT to meet business needs and deliver value to users. ITIL is supported by a comprehensive certification plan, which encompasses knowledge from the principles of how the entire framework fits together. In his article on the Forbes Tech Council, Brent Chapman defines ITIL in common terms, saying that it is “a methodology that ensures the mature use of requests, incidents, changes, and problems.”

A Longstanding Benchmark of Quality

ITIL is one of the longest standing IT Sevice Management Frameworks, which is substantial evidence of its credibility and value. The ITIL has been reviewed and upgrades to adapt to the volatile and ever-evolving IT landscape. ITIL 4, the latest overhaul of the ITIL, is designed to adapt to the current IT process ecosystem based on continuous deployment and automation with DevOps and Agile.

“ITIL 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future, with Agile, DevOps, and digital transformation.”

-AXELOS

Gear Up as a Credible IT Professional

ITIL has been one of the most trusted ITSM frameworks for years. An ITIL Certification marks individuals as valuable and reliable professionals. Put yourself ahead of the curve by getting certified.

Become ITIL Certified with Tadafur

This course is designed as an introduction for beginners and will enable you to understand and learn useful tools and techniques on how to address emerging service management challenges. Additionally, this course will introduce you to the ITIL framework covering both ITIL 3 and ITIL 4 and will guide you on how to prepare for the ITIL certification exam.

During this classroom-based training course, our coaches will cover all of the foundation concepts of the ITIL Framework, with a focus on the ITIL 4 and help prepare participants for all levels of the ITIL examination.