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This course introduces public officials, IT specialists ,and students in general to the field of e-Government. It starts by creating the link between Public Administration and ICT while highlighting the transformative impact of IT in the last two decades.

The course provides participants with a clear understanding of the overall scope of e-Government. It explains why e-Government is not only about IT, but it has legislative, technological, administrative, and political value dimensions and that careful consideration of all those dimensions is critical to the success of e-Government programs. Moreover ,the participants will be introduced to some leading e-Government frameworks and will have a clear picture of what makes a successful start of e-Government initiatives.

Finally participants will touch on challenges in the way of implementing e-Government initiatives and learn about effective techniques to overcome key challenges.

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  • Executives, Directors and managers in the public administration
  • IT Staff in the public administration
  • Graduate and research students in Management, Public Administration, Information Technology and e-Government

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Session 1

  • The mission of the Public Administration
  • Public administration reforms over history
  • The evolving role of IT
  • The relationship between ICT and competitiveness of countries
  • What is e-Government?
  • Why e-Government?
  1. Economic objectives
  2. Social objectives
  3. Political objectives
  • The scope of e-Government
  • Leading e-Government frameworks

Session 2

  • Where to start?
  1. First steps
  2. The role of top leadership
  3. Top-Down vs. Bottom up
  4. Stakeholder engagement
  5. Financing e-Government
  6. Public private partnership
  7. Capacity building
  • Key e-Government initiatives
  1. The central e-Gov Portal
  2. e-Transformation of government services
  3. Government datacenters and networks
  4. Information Security
  1. Geo Information Systems

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After completing this course the participants will be able to :

  • understand how e-Government can boost the productivity and performance of the public administration
  • explain how e-Government can bridge the gap between society and government, increase citizen trust and reduce corruption and far reaching scope of e-government
  • Learn about the leading frameworks of e-government
  • Gain insights into key challenges facing a successful implementation of e-Gov and learn about some techniques that help overcome those challenges

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Start Dates Duration Location
29/05/2013 2 days Muscat
11/06/2013 2 days Riyadh
25/06/2013 2 days Istanbul